Lyft has added new personalization and security options that permit for a greater journey expertise for each drivers and passengers.
The ride-share app simply introduced that riders will now have the choice to favourite drivers if that they had a very nice journey and need to use that very same driver once more.
Lyft will prioritize connecting the consumer with one in every of their favourite drivers every time attainable.
When a driver is added to somebody’s favorites, they’ll be notified. From there, they may have precedence entry to that rider’s future scheduled journey requests.
After a journey finishes, this new characteristic will permit passengers to mark the motive force as a favourite in the event that they’re happy with their expertise.
“This isn’t just about convenience – it’s about giving you more control over your ride experience,” the corporate stated in an announcement.
“You can build relationships with drivers who get your vibe, whether that’s keeping the car cool for your commute or knowing when you need quiet time before a big meeting.”
Lyft defined that this characteristic comes as an effort to offer drivers with further incomes alternatives and to construct relationships with passengers they meet every day.
“When drivers know they’re appreciated, it creates a positive cycle. They’re motivated to continue providing exceptional service, and you get consistently great rides with people you trust.”
Moreover, Lyft riders could have the choice to dam drivers, so that they don’t have to fret about repeat offenders if a passenger has an disagreeable expertise — for no matter cause.
The direct driver blocking is the primary of its sort and is a part of Lyft’s ongoing dedication to make it the most secure ride-sharing app to get round.
As a part of the rollout, Lyft is launching a Security Hub portal within the app — a spot the place riders can arrange security options akin to audio recording, PIN Verification, location sharing and extra. Blocked and favorited drivers can even present up within the Security Hub.
The brand new options will roll out in an replace within the coming weeks with a wider-scale launch within the US and Canada by the tip of August.
The transfer comes only a day after Uber introduced the introduction of “Women’s Preferences” within the US, which is able to permit ladies riders and drivers to solely be related with different ladies for his or her journeys.
Feminine passengers will see an possibility known as ‘Women Drivers’ when requesting a visit. For drivers, they merely need to toggle on the “Women Rider Preference” of their app settings. The pilot program will start within the subsequent few weeks in Los Angeles, San Francisco and Detroit.
“Across the US, women riders and drivers have told us they want the option to be matched with other women on trips. We’ve heard them—and now we’re introducing new ways to give them even more control over how they ride and drive,” Uber stated in a press launch.
